Family-Owned. Luxury-Focused. Trusted Across Generations.
30 N Gould Street Ste. R, Sheridan, WY 82801
(757) 791-4501
Refund Policy
Effective Date: 06-19-2025
This Refund Policy governs all payments, fees, and financial contributions made to BWJ Property Management LLC (“we,” “our,” or “us”). It applies to all loan-related fees, service agreements, and investment transactions executed through our company, whether initiated online, via direct invoice, or through any authorized payment method
By submitting payment, you agree to the terms stated in this Refund Policy.
1. All Payments Are Final
Due to the binding nature of financial transactions, lending obligations, and real estate-related services, all payments are final and non-refundable once funds have been received. This applies to (but is not limited to):
Loan origination fees.
Processing fees.
Broker or referral commissions.
Investment contributions or capital advances.
Loan servicing setup or administrative fees.
Property management onboarding or consultation fees.
Once payment is made, it is considered earned in accordance with the service agreement or loan documentation and is not subject to reversal, cancellation, or reimbursement.
2. Subscription or Recurring Fees
if you are enrolled in a recurring service, such as property management or loan servicing:
You may cancel the service by submitting written notice to:
Cancellations apply to future billing cycles only
No refunds or partial credits will be issued for the current billing period.
Written cancellation requests must be received at least 3 business days prior to the next billing cycle to prevent additional charges.
Services rendered prior to cancellation are non-refundable under all circumstances.
3. Limited Exception – Administrative Error
A refund may be considered only in the event of an internal administrative error resulting in:
Duplicate billing.
Payment applied to the wrong client file.
Transaction processed in error without an active service agreement.
Refunds under this clause must be requested in writing within 72 hours of the payment and must include:
Full legal name.
Payment method and confirmation number.
Explanation of the error.
All requests will be reviewed based solely on verifiable internal records. BWJ Property Management LLC retains the right to approve or deny the request based on documented facts.
4. Chargeback Policy
Initiating a chargeback or unauthorized payment dispute without first contacting BWJ Property Management LLC to resolve the matter will result in:
Immediate termination of any open loan, agreement, or account servicing.
Revocation of access to any associated property, platform, or service.
Legal collection activity to recover all outstanding fees and damages.
Formal dispute with your financial institution, including supporting documentation and executed contracts.
Chargeback fraud is considered a breach of contract and will be treated as a legal matter
5. Contact Information
To request clarification or submit a cancellation or refund-related inquiry, contact:
BWJ Property Management LLC
30 N Gould St. Ste. R, Sheridan, WY 82801
Email: [email protected]
Phone: 757-791-4501
